Terms & conditions

Upward Home Partners

These Terms and Conditions apply to all SMS messages sent and received as part of the A2P 10DLC messaging services provided by Upward Home Partners. Your use of this service constitutes acceptance of these terms.

Messaging Consent

As a user, you must explicitly consent to receive messages from Upward Home Partners. Consent can be given through various channels including, but not limited to, our website sign-up forms, paper forms, or verbally through customer service interactions.

Message Types and Frequency

Messages sent by Upward Home Partners may include alerts, reminders, promotional offers, updates, and other relevant communications. The frequency of these messages will depend on your interaction with our services and your preferences.

Data Rates and Charges

Standard message and data rates may apply to any messages you send or receive as part of our service. This could affect your bill and depends on the terms set by your mobile carrier.

Opt-Out Instructions

To discontinue receiving messages from Upward Home Partners, you can reply "STOP" to any of our messages at any time. This will unsubscribe you from our SMS communications.

Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your data in relation to our A2P 10DLC messaging service. It can be found on our website.

Message Delivery

Upward Home Partners does not guarantee that messages will be delivered without delays or failures. Such issues can occur due to factors outside our control, such as network problems or device compatibility.

User Obligations

When using our messaging service, you agree to abide by all applicable laws and regulations. You must not use this service to send messages that are offensive, illegal, or intended to harass or harm others.

Compliance with Laws

You acknowledge that the messaging service must be used in compliance with all relevant laws, including those relating to privacy, telecommunications, and commercial communications.

Changes to Terms and Conditions

Upward Home Partners reserves the right to change these Terms and Conditions at any time. Changes will be communicated through our website or direct communications where feasible.